Shine Photo does not sell, rent, loan, trade, or lease any personal information collected at our site(s), including that of our participants or email lists without prior written permission. This policy includes your images from photo sessions. Should a third party wish to view and purchase photos from your session, you will be required to provide written permission allowing the viewing process.
Use of ‘Cookies’ on our site:
Shine Photo may use cookies on our web pages to enhance the user experience. If you have any questions regarding the use of cookies, please feel free to contact us.
Copyright and Intellectual Property Rights:
The information contained within the Shine Photo site is a copyright of Shine Photo including the all information, posts, photos and tutorials. Unauthorized reproduction or download of any of this information or the images is strictly forbidden. Tutorial information is provided for your personal use only and is not for re-distribution by any means. All photos taken during a photo session are the property of Shine Photo. Unauthorized reproduction, printing or online display is an infringement of copyright. Prints are available through Shine Photo. Digital ‘brag books’ and online images are available at your proof and purchase session. Additional permissions and licences may be granted on a case by case basis. Please contact us for details. All online albums contain heavy watermarks to protect your images from unauthorized sharing and to protect our intellectual property rights. Purchased digital images also contain a small watermark in the bottom corner for the same reasons. Large wall portraits and art-worked images may contain a signature in the bottom corner or an embossed gold watermark. Watermarks, signatures and embossed marks are our signature of authenticity.
Third party usage:
Shine Photos uses third party web sites to improve and enhance your experience with us. We select our partners with the utmost care. Preference is given to those companies that closely meet our privacy standards and philosophies, and that have a proven track record for excellence. Should you wish familiarize yourself with the privacy policies of these companies, please do so at their respective web sites, as they are beyond the control of Shine Photo.
Online sharing & Web Galleries:
All photos taken at Shine Photo are the property of Shine Photo and as such may be used in our web galleries or for advertising purposes. However, we at Shine realize that circumstances vary within families, and the display of an individual’s photography online is not always appropriate or desirable. Consequently, as a gesture of good will we have model releases available at the studio that we have parents and subjects sign prior to displaying images online. Shine Photo reserves all rights for photo display.
Reporting:
At Shine Photo we do our best to monitor our website in the event that any spam or unsuitable material should slip through a crack especially in the form of post comments. Should you at any time find content on our site that violates copyrights, or contains questionable content, please feel free to contact us using the contact form on our contact page. Your name or contact details will not be divulged.
Session fees:
All session fees must be paid a minimum of 7 days in advance to reserve your session. Sessions booked less than 7 days in advance must be paid within 24 hours of booking.
Prime Time includes all studio and outdoor sessions scheduled for weekends or evenings after 6 pm. Prime time sessions are reserved as available. Between December 1 – December 23, March 1 – May 25, and July 1 – September 20th fees are doubled for all sessions with the exception of Market Art Sessions.
Missed sessions and cancellations:
Cancellations: Should you need to cancel a photo session, and require a refund, please cancel 7 days in advance. Mini sessions and special promotions may not be refundable regardless of the notice given. This will be written in the event descriptions. Calendar projects and Fairy portraits are examples of non-refundable sessions. Short notice cancellations within 7 days in advance of the session will be issued a credit towards one new session only. Failure to cancel your session in advance, resulting in you being absent for the session, or cancelling less than 48 hours in advance of your session may forfeit your session fee. Unpaid sessions my be cancelled by Shine Photo without further notice. We reserve the right to refuse service to clients who repeatedly reserve, but fail to pay for their session in advance. In some cases our administration may approve for payment at the time of session, but permission to do so must be in writing from us. Please make every effort to be on time for your session. We deem a session to be a ‘no show’ if you are more than 10 minutes late.
Missed proof sessions:
Proof sessions are scheduled for you to view and select any complimentary images and to purchase any additional images you may want. We understand that sometimes life gets in the way of appointments. However, a great deal of time and effort goes into the taking and preparation of your images. We ask that you respect our time by attending your proofing session as scheduled. In the event that you cannot make it, 24 hours notice is required. Should you forget about your session, (as we’ve all done with one or another appointment!) we will reschedule your session once. Should this second session also be missed, a $50.00 charge will apply to the next viewing session. A rescheduled session cannot be put into prime times which include evenings and weekends.
Phone changes to an order:
Once an order has been placed and signed for, changes can be made provided the order has not yet been transferred to the lab. In order to best serve you, to avoid confusion and to ensure your order is as you wished it to be, all changes must be signed for in person.
Online proof albums:
Online albums are provided for the convenience of our out of town (100 miles or more) customers free of charge. They are also provided for our high volume and sports photography events at no charge. Personal, in-studio proof viewing is the best way to make a photo selection, as your questions about Photoshop techniques, retouching and other concerns can be personally addressed. Personal online proof albums are available for $55.00 for a two week album. Should additional time be required after an album has expired, there is a fee of $25.00 to reinstate the album.
Deliveries
In order to protect your investment and your privacy, we provide first person, in-person deliveries only. This means that you, as a local customer, will have to pick up your order. This way we can check it with you, and answer any questions should there be any problem at all with the order.
We do not deliver to anyone other than the client (not your Aunt Martha) without your express written consent delivered to us in advance. You, the customer, release Shine Photo from ALL damages and order discrepancies should you authorize us to have a third party pick up your order.
We will not hang your order on your door knob at home, leave it in your mailbox, or leave it unattended in any other location. We do not mail images without prior payment of a shipping fee which allows us to package your order properly to prevent damage.
Questions?
Give us a call at 807 631 5162 (mobile.)